Terms of service.
Last updated · November 19, 2025
1. Acceptance of Terms
By accessing or using iSeer ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
iSeer is an AI visibility intelligence platform that helps businesses understand how AI platforms like ChatGPT, Claude, and Perplexity represent their brand. The Service includes:
- Free instant visibility reports
- Multi-platform AI testing (ChatGPT, Claude, Perplexity)
- Competitive intelligence and analysis
- Daily tracking and alerts (Pro features)
- Fix recommendations and progress tracking
3. User Accounts
3.1 Account Creation
You may use the free tier without creating an account. To access Pro features, you must create an account by providing accurate and complete information.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
3.3 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.
4. Acceptable Use
4.1 Permitted Use
You may use the Service to:
- Monitor your brand's AI visibility
- Analyze competitor presence in AI platforms
- Implement recommended fixes to improve visibility
- Track changes over time
4.2 Prohibited Use
You may NOT:
- Abuse the Service through excessive API requests or automated scraping
- Attempt to reverse engineer or circumvent security measures
- Use the Service to harass, defame, or harm others
- Submit false or misleading information
- Resell or redistribute the Service without authorization
- Use the Service to violate any applicable laws or regulations
5. Subscription and Billing
5.1 Free Tier
The free tier provides basic visibility reports with no credit card required. Free reports are limited to ChatGPT testing only.
5.2 Pro Tier
Pro subscriptions are billed monthly or annually. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
5.3 Cancellation and Refunds
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months or unused features, except as required by law.
5.4 Price Changes
We reserve the right to modify pricing with 30 days' notice. Price changes will not affect your current billing period.
6. Intellectual Property
6.1 Our Rights
iSeer, including all content, features, and functionality, is owned by us and protected by copyright, trademark, and other intellectual property laws.
6.2 Your Rights
You retain ownership of any data you submit to the Service. By using the Service, you grant us a limited license to process your data to provide the Service.
6.3 Report Data
Reports generated by the Service are provided for your internal use. You may share report URLs but may not resell or commercially exploit the reports.
7. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. We collect and process data as described in the Privacy Policy, including:
- Domain names you submit for analysis
- Visibility scores and AI responses
- Usage analytics and feature interactions
- Email address and account information (for Pro users)
8. Third-Party Services
The Service uses third-party AI platforms (OpenAI, Anthropic, Perplexity) to generate visibility reports. We are not responsible for:
- The accuracy, completeness, or reliability of AI-generated responses
- Changes to third-party APIs or pricing
- Service interruptions caused by third-party providers
9. Disclaimers and Limitations
9.1 No Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
9.2 Accuracy
We do not guarantee the accuracy, completeness, or usefulness of any information provided by the Service. AI responses are generated by third-party platforms and may contain errors or hallucinations.
9.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
9.4 Maximum Liability
Our total liability to you for all claims arising out of or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any fraudulent or illegal activity
11. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by email (for Pro users) or by posting a notice on the Service. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.
12. Termination
Either party may terminate this agreement at any time. Upon termination:
- Your access to Pro features will be revoked
- We will cease billing your payment method
- Your data will be retained according to our Privacy Policy
- You may request data deletion by contacting support
13. Governing Law and Disputes
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.
13.2 Dispute Resolution
Any disputes arising out of these Terms shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property violations.
14. Miscellaneous
14.1 Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.
14.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
14.4 Assignment
You may not assign or transfer these Terms without our written consent. We may assign these Terms to any successor or affiliate.
15. Contact Information
If you have questions about these Terms, please contact us at:
- Email: legal@iseer.ai
- Website: https://iseer.ai/legal/terms
Summary (not legal advice):You can use iSeer to monitor AI visibility and implement fixes. Don't abuse the service or violate laws. We're not responsible for AI accuracy or third-party issues. Pro subscriptions are recurring and non-refundable. We may update these terms with notice.